Privacy Policy – Cleansol.lk

At Cleansol.lk, we are committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services. By using Cleansol.lk (referred to as “we,” “us,” or “our”), you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, billing address, and payment details when you request our services or contact us.

• Service Information: Details of the cleaning or maintenance services you request.

• Browsing Information: Data about your interactions with our website, including IP address, browser type, pages visited, and time of visit.
  
  

2. How We Use Your Information

We use your information for purposes including:

• Service Fulfilment: To schedule, deliver, and manage your requested services.

• Customer Support: To respond to inquiries and provide after-service assistance.

• Marketing & Updates: To send promotional offers or updates about our services (only if you opt in).

• Service Improvements: To analyse usage trends and improve our website and service quality.
  
  
  

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information only in these cases:

• Service Partners: With trusted third parties who help deliver our services (e.g., logistics, payment processing) under strict confidentiality agreements.

• Legal Requirements: If required by law or in response to valid legal requests.
  
  

4. Data Security

We use appropriate security measures to protect your data. However, no system is 100% secure. While we strive to protect your information, we cannot guarantee complete security.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies via your browser settings, but some site features may not work as intended.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices.

7. Your Rights

You may:

• Request access to your personal data.

• Request corrections to inaccurate data.

• Request deletion of your data, subject to operational or legal needs.

To exercise these rights, contact us directly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, with major updates communicated where possible.

9. Contact Us

If you have any questions about this Privacy Policy:

📧 Email: info@cleansol.lk
📞 Phone/WhatsApp: +94 77 012 8853
🌐 Website: www.cleansol.lk